Common inquiries made to British telecom contact number

British telecom is one of the most recognizable companies that is based in the UK. Since this company is known to be responsible for broadband, mobile phones, landlines and television for millions of people all around the world. You may want to make use of British telecom contact number to get information in regards to this. Since this company has very many customers who are dedicated, it has a huge customer service team who are trained to deal with clients ensuring that they are able to answer different kinds of inquiries that they may have.
The best way for you to get into contact with this company is by getting their British telecom contact number whereby you are going to be able to communicate with them in a more efficient way. The customer service of BT is a very busy one since they have a very large number of user who is making use of their services in many different ways.

Some of the common inquiries that BT customer service team receive

If you find yourself in a situation whereby you are unable to make any calls with your home landline,then there are a number of reasons as to why this may be the case. One of the most common reasons as to why this may happen may be due to a BT landline that has stopped working. One reason as to why  this may be the case may be because of the suspension of the account due to the bill not been paid.Therefore, before making any calls, it is advisable for you to make sure that you have made all the necessary payments that are required.
Once the above happens, you can go ahead and call the British telecom contact number whereby they are going to be able to take payment or rather set up a convenient payment plan for you which will ensure that your line is always going to be connected.
It is normal for you to hear a dial tone when you pick up your handset. However, if you do not hear this dial tone, then this only means that your line is faulty or you may be having other problems with your account. The first thing that you need to do is to go ahead and check to see if your phone has been properly plugged in. if you have done this and there is still no dial tone, the next thing that you should do is to unscrew the front housing of your connection box. Once you do this, you can then use the test port so that you can be able to check if your line is working or not. If after doing all this, your landline is not working, then it may be time for you to call in the BT team.